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Billing Policy

Payment Type
We currently accept: Visa, Mastercard, Discover Card, American Express, Money Orders

When paying by credit card, please make sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information will cause a delay in processing your order. Extra processing time may be required If you are shipping to a address different from your billing address.

Additional Digits of Credit Card - Security Code:
You will be asked to provide us with the additional last three digits of your credit card that are located on the back of your credit card for mastercard, visa and discover or 4 digits located on the front of your card for American Express for verification that the credit card is in your possession. We need to have this information to insure that the credit card being used is valid and in good standing and that this order is authorized by the proper owner of the card.

Paying By Money Order
For your convenience, we also accept money orders. You will be guided during checkout as how to mail your money order AFTER you have processed your order successfully either online or on the phone. Please note the following important points prior to completing order:

Make Money Order Payable to:
Dherbs

Mail Money Order to:
Dherbs
2734 Fletcher Drive
Los Angeles, CA 90039

Process Your Order Prior to Mailing Money Order
Complete mailing ONLY after you have submitted your order successfully and you have generated a receipt if purchasing online.

Mail Money Order AT LEAST with a Certificate of Mailing
We recommend that you send it by USPS registered mail so that you can receive a proof of delivery. Please note that the loss or replacement of your mailing will be your responsibility UNTIL it is delivered to "Dherbs" successfully.

Include Your e-Mail Address and Order Number with the Mail
Be sure to include your order number, phone number, and e-mail address in your mail so that we can match with our records and notify you immediately.

When Will My Order Ship?
Your order will ship immediately after the money order has been received and cleared our bank. We process your payment quickly and the same day of the receipt and the processing by our bank usually takes 2 days. However, it can take longer depending on your the bank your checks is issued on and the rules banks use to release funds based on its clearing schedule.

 

Delivery Confirmation

Check on the delivery status of your package, please go to Track and Confirm at http://www.usps.com

Sales Tax
We charge sales tax for orders shipped to California. Sales tax is automatically computed on product(s) only. You will be able to see the total sales tax charged on your order during checkout.

Dherbs Athletic Boost